3CX Basic Certification
Your 3CX Basic Certification Starts Here
The 3CX Basic Certification course consists of seven modules all of which are fundamental to be able to correctly setup and configure your PBX. In a nutshell, they cover the basic concepts of getting 3CX up and running as well as basic troubleshooting techniques and will ultimately prepare you for the next stage; the 3CX Intermediate Certification. Each module provides you with ample material to ensure that you can easily pass the Basic exam from the first try.
Follow the course
Click on any of the modules below to get a detailed overview of what’s covered, the course content and supporting documentation.
Are you ready? Take the test now.
- 3CX Partners: Login to your Partner Portal account to take the test.
- End-users: Login to your Customer Portal account. If you do not have an account, register here to take your 3CX Certification test.
To pass the test and obtain your Basic Certified certificate, you must achieve a minimum score of 25 out 30, otherwise, you can take a resit in 30 days.
Course Features
- Lectures 7
- Quizzes 1
- Duration 4.5 hours
- Skill level All levels
- Language English
- Students 176
- Certificate Yes
- Assessments Yes
1. Install 3CX
Find out everything you need to know before performing your first installation of 3CX; such as FQDN and Certificates, which ports need to be used and more.
2. The 3CX Apps
What are the 3CX apps and how can you use them to benefit your business? This module covers everything you need to know from how to provision them to how PUSH works.
3. Configuring a Desktop Phone
Desk Phones. Every business has them. With 3CX they’re super easy to configure and in this module we show how PnP works as well as how you can remotely manage the phones.
4. Configuring the Firewall
Learn all about what network traffic 3CX generates, how to set up and configure your Firewall, which ports 3CX uses as well as how to check if you have configured everything correctly.
5. Configuring VoIP Providers / SIP Trunks
Configuring a supported SIP Trunk with 3CX is a matter of a few minutes. This module covers setup as well as configuring inbound and outbound rules.
6. Voicemail
Voicemail is still an important feature of any phone system. In this module, we will show you how to change your voicemail greeting according to your status as well as some more advanced voicemail settings.
7. Digital Receptionist
A Digital Receptionist can help streamline your incoming calls and have them routed to the correct extension. In this module, we take you through setting up your Digital Receptionist, as well as explain all the options available to you.
