Save employees time and improve the customer experience with the 3CX Call Flow Designer (CFD). The user-friendly, visual app allows you to easily create strategic call flows and voice applications so that agents can more efficiently handle calls and customers can get to where they need faster. Advance your phone support structure and delight customers with a professional support portal. Create rules for call routing based on customer type, time of day and more so that no call goes unanswered. What’s more, authentication and credit card components ensure that security and privacy are taken care of.
Automate Call Handling
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Route calls based on time of day or customer input.
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Authenticate callers based on customer ID or other input.
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Automatic outbound dialer & callback scheduler.
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Implement a voice payment gateway.
User-friendly
drag & drop interface
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No programming required – graphical interface with drag & drop.
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Visually design applications in hours rather than weeks.
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Include control components such as conditions, loops and variables.
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Multi language text to speech and speech to text.
Ready to use call flow
building blocks
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Fully configurable, pre-built components.
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Implement voice input, record, email sender, menu & more.
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Secure & private authentication, user input & credit card.
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Components for encryption, CRM lookup, database access & more.
Automate responses using
Text to Speech
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CFD uses NLP (Natural Language Processing) capabilities.
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Leverages Google’s Text to Speech (TTS) and Speech to Text (STT).
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Recognizes over 120 languages and variants.
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Able to customize pronunciation of words.
Course Features
- Lectures 68
- Quizzes 0
- Duration Lifetime access
- Skill level All levels
- Language English and Spanish
- Students 74
- Certificate No
- Assessments Yes
Students List
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Carlos Alberto Caro CaballeroLearning1.47 % -
thim pressLearning0 %
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Carlos MoralesLearning1.47 %
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Oscar Mauricio AndradeLearning0 %
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CRISTHIAN MERCADOLearning0 %
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Maria Alejandra Pazos PerezLearning0 %
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nataly rodriguez francoLearning0 %
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Juan Carlos Vilca QuispeLearning0 %
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Michael torresLearning0 %
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WadlucenaLearning0 %
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Juan PelaezLearning0 %
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Nathalia LeonLearning0 %
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Nelmarie MercadoLearning0 %
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SatcellLearning0 %
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Felipe MachucaLearning0 %
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Johan David Rodriguez Velandia Rodriguez VelandiaLearning13.24 %
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JulietaMerinoLearning0 %
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LUIS ALEJANDRO ACUÑA ENDOLearning1.47 %
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Yahaira FournierLearning0 %
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Jorge CastilloLearning0 %
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ernesto GonzalezLearning0 %
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Kervin Jonathan Quispe CamacuariLearning0 %
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Luis Yanamango LimaLearning2.94 %
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Kevin AguilarLearning0 %
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Guillermo Jose Mota CamachoLearning0 %
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Nicholson D' OleoLearning33.82 %
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PgordonLearning8.82 %
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julionunezLearning23.53 %
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kleiber HuarcaLearning1.47 %
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Nicanor MartinezLearning0 %
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OlivergLearning1.47 %
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Luis BetancourtLearning2.94 %
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Jose Manuel SanchezLearning0 %
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Julio Cesar RomeroLearning0 %
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Julio Roberto Carlos RuizLearning0 %
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William RojasLearning0 %
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Carlos Manuel López ArguetaLearning5.88 %
and 37 students enrolled.
